Refunds & Returns

On receipt of goods, you have 5 days to report a faulty, damaged or unsuitable item(s).

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You can do this by e-mail ( sales@ee-supplies.com) or by contacting our
or by contacting our Customer Service team on 07857 905 791

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We will arrange a convenient date with you for the item(s) to be collected and returned. Once the item(s) have been returned back to us and inspected; we will either issue you with a replacement items(s) or credit your invoice account or refund the card that was originally used to place and which paid for the order.

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Unwanted or incorrectly order goods can be returned within 7 days as long as the goods are unused and in the original packaging. Charges will be levied for collection and restocking.Charges we vary depending on location and number of items to be returned.

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Some items are made to order and cannot be return, please check before ordering.

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All goods must be returned in the original and undamaged packaging. Items returned damged, used or not in original packing will be denied a refund.

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